Refund policy

At Senpai Productionz, we take great pride in the quality and craftsmanship of our custom apparel. We work closely with our customers throughout the process to ensure that the final product aligns with their expectations and requirements.

1. Custom Orders: Given the personalized nature of our products, all sales are considered final. Once an order has been confirmed and production has commenced, it cannot be canceled, altered, or refunded.

2. Exceptions: In the unlikely event that the product is defective or does not match the agreed-upon specifications, please contact us within 7 days of receiving the product. We will carefully review the issue and, if necessary, offer a replacement or correction. This will be handled on a case-by-case basis.

3. Approval Process: Clients are required to approve all details, including designs, colors, materials, and sizes, before we proceed with the order. Once approved, changes cannot be made, and refunds will not be provided.

4. Customer Responsibilities: It is the customer's responsibility to provide accurate information and to review and approve all aspects of the custom order prior to production. Senpai Productionz will not be responsible for errors or dissatisfaction stemming from customer-provided details.

5. Contact Information: If you have any questions or concerns regarding your order or our No Refund Policy, please feel free to contact our Customer Service Team at

By placing an order with Senpai Productionz, you acknowledge that you have read, understood, and agreed to our Refund Policy.

Thank you for choosing Senpai Productionz. We look forward to crafting custom apparel that exceeds your expectations.